Reported Slowness Loading Images in XVWeb

Incident Report for Apteryx XVWeb

Resolved

This incident has been resolved.

Posted Oct 26, 2022 - 13:30 EDT

Monitoring

We are continuing to monitor, but as of 1pm performance has resumed normal operation.

Posted Oct 26, 2022 - 13:21 EDT

Investigating

A subset of customers are reporting slowness when retrieving images from XVWeb. We are currently investigating and will provide another update before 1pm ET.

Posted Oct 26, 2022 - 12:19 EDT

This incident affected: XVWeb (XVWeb) and DICOM (DICOM - Retrieval).